Privacy Policy
1. Introduction
This Privacy Policy explains how Monitor Inventory (“we”, “us”, or “our”) collects, uses, stores, and shares personal information when you use our challan and inventory management web application, related admin panels, and APIs (the “Service”).
By accessing or using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
2. Information we collect
Depending on how you use the Service, we may collect:
- Account information — name, email address, mobile number, password (stored in hashed form), profile photo, and role or permission details for administrators and sub-admins.
- Business and operational data — party (supplier/customer) details, categories, challan records, form master data, reports, and related documents you enter into the Service.
- Branding and settings — organization logo, favicon, theme preferences, and similar configuration you choose to upload or set.
- Technical and usage data — IP address, browser type, device information, login timestamps, session identifiers, API request metadata, and diagnostic logs needed to operate and secure the Service.
3. How we use information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Authenticate users and manage access permissions
- Create, store, and export challans, reports, and related business records
- Communicate about account activity, security alerts, and important Service notices
- Detect, prevent, and investigate fraud, abuse, or security incidents
- Comply with legal obligations and enforce our terms
4. How we share information
We do not sell your personal information. We may share information only in these situations:
- Service providers — trusted vendors that help us host, store, email, or operate the Service, under obligations to protect your data.
- Within your organization — other authorized admins or sub-admins who have been granted access to the same account or module.
- Legal requirements — when required by law, regulation, legal process, or to protect the rights, safety, or property of Monitor Inventory, our users, or others.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections.
5. Cookies and similar technologies
The Service uses session cookies and similar technologies that are necessary for authentication, security (such as CSRF protection), and remembering preferences. These are essential to operate the Service and are not used for third-party advertising.
6. Data retention
We retain account and business data for as long as your organization uses the Service and as needed to provide it, meet legal or accounting requirements, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymize it within a reasonable period, subject to backups and legal holds.
7. Security
We use administrative, technical, and organizational measures designed to protect personal information, including encrypted transport (HTTPS where configured), hashed passwords, role-based access controls, and access limited to authorized personnel. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. Your rights and choices
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask us to restrict certain processing. Account holders can update much of their profile information directly in Settings. To exercise other rights, contact us using the details below. We may need to verify your identity before fulfilling a request.
9. Children’s privacy
The Service is intended for business use by adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
10. International transfers
Your information may be processed and stored in locations where we or our service providers operate. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Service after an update means you accept the revised policy. Material changes may be communicated through the Service or by email when appropriate.
12. Contact us
If you have questions about this Privacy Policy or our data practices, please contact us at: